Overview
This article will show you how to change your primary email address.
Important Notes
- Users signing through their organization’s Custom IdP cannot edit their Email address. Their email will default to what is listed on their IdP provider.
- Administrators will not be able to reset email addresses.
- Before an email address can change, the system must receive accepted verification.
Instructions
- Navigate to https://cpauthentication.civicplus.com/Identity/Account/Login
- Enter your current Email and Password and click Sign In
- Select the Email tab
- Enter the New Email and click Change Email
- Note: You cannot change the email for an external account.
- A confirmation link will be sent to the new email in order to validate
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