Overview

This article will show you how to change your primary email address.

Important Notes

• Users signing through their organization’s Custom IdP cannot edit their Email address. Their email will default to what is listed on their IdP provider. 
• Administrators will not be able to reset email addresses.
• Before an email address can change, the system must receive accepted verification.

Instructions 

1. Navigate to https://cpauthentication.civicplus.com/Identity/Account/Login
2. Enter your current Email and Password and click Sign In
   
3. Select the Email tab
   
4. Enter the New Email and click Change Email
   
   
   • Note: You cannot change the email for an external account.
5. A confirmation link will be sent to the new email in order to validate