Two-Factor


 

Two-Factor Authentication

Overview

The CivicPlus Platform dashboard offers enhanced user account options. Select Settings to bring up a Modify User modal. Here, you can enable two-factor authentication. 

Important Notes

  • CivicPlus recommends that every user enables Two-Factor Authentication for security.
  • This is now available at the organization level.

Instructions

  1. Log into the system
  2. Select User > Settings
    Settings.png
  3. Select the checkbox for Two Factor Authentication
    Enable_Two-Factor_Authentication.png
  4. Select Save
    Save_Two-Factor.png
  5. Select Yes or No to log out now, in order for changes to immediately take effect
    YesNo.png

Note: After you enable Two-Factor Authentication, an authentication code will send in an e-mail to the user upon log-in. You must complete the sign-in process in order to enter. Users can also enter a secondary email in order to receive their code and are able to choose a Remember this Browser option for frequently used devices. Both the primary and the secondary addresses will receive the code.




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