Overview 

The CivicPlus Platform Single Sign-On is an authentication solution that improves your user experience and makes your daily interactions with our products easier. The CivicPlus Platform Single Sign-On connects multiple CivicPlus products and allows you to use one set of user credentials to easily move from CivicEngage to CivicRec to CivicReady.

Important Notes

• All products manage their own respective permissions and access. 
• Administrators cannot manage passwords within the User Admin tool. Now, users can select Reset in their settings or select Forgot Password? at sign-in to reset their own password. A password reset email will then send to the user with the necessary instructions. 
• It is a requirement to ensure all users have an email address associated with their account. Non-email usernames are not allowed.
• Passwords must include three of the following:
  • Uppercase letters
  • Lowercase letters
  • Numbers
  • Special characters
• Password reset links expire after 24 hours of administrative security purposes. If you wait too long to open the email, you can find a workaround with the Forgot Password function.
• Two-factor authentication codes expire after 15 minutes for administrative security purposes. 

Benefits

• Consolidation: Single Sign-On (SSO) to all your products
• Strengthened Security: 
  • Strengthened password and user security
  • Introduction of two-factor authentication (optional)

Resources

• FAQs
• Webinar (July 27, 2017)