User Management


 

Modify and Reset Passwords for Your Users

Who can use this feature?

Organization Owners

 

Overview

This article will show you how Organization Owners can modify and reset Passwords for your users.

Instructions

  1. On the Platform Dashboard, click Administrative Settings
    Administrative_Settings.png
  2. Locate your User under User Management
    locate_user.png
    • Search: Use the search function to easily and quickly find your user
  3. Click Modify next to the user
    Modify.png
  4. Click Reset Password
    Reset_Password.png
    • Note: To allow the user to reset and modify their own password, do nothing after this step. If you want to modify their password, click the Copy Link option and modify their password yourself.
      Copy_Link.png
  5. To modify their password, enter and Confirm their Password
    Create_New_Password.png
    • Note: Your password needs to be sufficiently long and unique to be secure. New passwords cannot match the 4 most recently used passwords. All passwords are compared against a list of more than half a billion passwords from previous data breaches to ensure security. Passwords with up to 128 characters and special characters including spaces are permitted.
    • Note: Your password must be at least 8 characters in length and contain characters from both of the following categories:
      • Numbers
      • Letters
  6. Click Submit
    Submit.png



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