Custom IdP Integration


 

Custom IdP FAQs

No. Our custom IdP integrations mean your identity management strategy will scale as your software stack and reliance on enterprise cloud-based solutions grows and changes as well. You can trust that you are always benefitting from our most advanced and secure solutions with no upgrades or add-ons required.

  • Please contact your CSM for more pricing information.

For Azure AD:

  • Azure Active Directory: Any edition. Our integration will work with the free, basic, or premium editions.
  • CivicPlus does not support the setup of an Azure Active Directory
  • Users must have an Active Directory email with an organizationally unique domain (eg: user@city.com). Non-organizationally unique emails (eg: user@gmail.com) can be used for logon to the CivicPlus Platform but cannot be integrated with Azure AD logon to the CivicPlus Platform.

For ADFS 4.0:

  • ADFS 4.0 is the version that comes with Windows Server 2016. Please view Microsoft Requirements.
  • CivicPlus does not support the setup of an ADFS or implementation of any ADFS requirements.
  • To ensure ADFS logout works, you must have the KB4038801 installed because CivicPlus uses frontchannel_logout, which only works after installation of this update, per Microsoft's documentation.
  • Users must have an Active Directory email with an organizationally unique domain (eg: user@city.com). Non-organizationally unique emails (eg: user@gmail.com) can be used for logon to the CivicPlus Platform but cannot be integrated with ADFS logon to the CivicPlus Platform.

For Okta:

  • Okta SSO, with the option to create an OpenID Connect Application
  • CivicPlus does not support the setup of an Okta account or implementation of any Okta requirements.
  • Users must have an email address with an organizationally unique domain (eg: user@city.com). Non-organizationally unique emails (eg: user@gmail.com) can be used for logon to the CivicPlus Platform but cannot be integrated with Okta logon to the CivicPlus Platform.

For ADFS 3.0:

  • ADFS 3.0 is the version that comes with Windows Server 2012. Please view Microsoft's Requirements.
  • CivicPlus does not support the setup of an ADFS or implementation of any ADFS requirements.
  • Users must have an Active Directory email with an organizationally unique domain (eg: user@city.com). Non-organizationally unique emails (eg: user@gmail.com) can be used for logon to the CivicPlus Platform but cannot be integrated with ADFS logon to the CivicPlus Platform.

Contact your CSM for more information.

  • Clicking the link in the password reset emails
  • Clicking the link in the account validation emails
  • Going directly to platform.civicplus.com to log in



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