General


 

What are Triggers and Actions?

Overview

In Integration Hub, triggers and actions are different parts of your integration. Triggers are the product/application where the integration initiates. When something happens in your trigger product/application, Integration Hub will then facilitate the integration. Actions are the product/application affected by the integration’s action.

simple_integrations_flow_chart_1.jpg

Here’s an example: Let’s say I had a simple integration set up between my CivicEngage website and CivicReady. This integration is configured so that when a user activates the Alert Center banner, a notification is sent through CivicReady. In this example, CivicEngage is the Trigger and CivicReady is the Action.

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