CivicPlus single sign-on has completed an upgrade to improve security and performance with a completely new sign-in experience with a new look and URL for authentication. Signing in through any integrated product will direct to https://cpauthentication.civicplus.com/Identity/Account/Login and rather than the large red dot sign-in, users will see the new sign-in screen.
New Sign In Screen
Old Sign In Screen
The new screen will use the same user credentials as the old sign-in and any user account changes within either sign-in account settings will be reflected in both accounts.
We will be phasing our release of this feature for our various integrated CivicPlus products over the next several months to ensure minimal impact for our local government customers and citizens. In the meantime, if you use more than one CivicPlus product, you might experience two different sign-on experiences and will possibly be required to sign in more than once with the same email address and password. We appreciate your understanding and patience during this time.